Return Policy

Our Return Policy:

Mr. W Merch (our website and business) uses a third-party vendor as our print-on-demand (POD) partner company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you (the customer) ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, our POD partner offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue.

Please note that Mr. W Merch or our POD partner will not be held responsible and will not offer reprints or refunds if you (the customer) ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.